This Privacy Policy describes how SaveAgro (“we”, “us”, “our”) collects, uses, discloses, and protects your personal information when you use our website https://saveagro.online/ (the “Site”) and services. By using the Site, you agree to the terms of this Privacy Policy.
1. Information We Collect
We collect information to provide better services and improve your experience. The types of information we collect include:
1.1 Personal Information (Provided by You)
Name
Email address
Phone number / mobile
Postal address, city, state, ZIP / PIN
Billing and shipping information
Login credentials (username / password)
Order history, purchases, returns
Feedback, reviews, comments
Any other information you voluntarily provide (e.g. messages, support requests)
1.2 Payment Information
When you make a purchase, we collect payment data (credit card, UPI, net banking, etc.) via secure, PCI-compliant payment gateways. We do not store full payment card data on our servers (except tokenized data as permitted).
1.3 Automatically Collected / Technical Information (Usage Data)
IP address
Browser type, version
Operating system
Device type (mobile, desktop, tablet)
Referring / exit pages
Pages viewed, time spent, interaction data
Cookies, tracking identifiers, pixels, and similar technologies
Location information (approximate, based on IP)
1.4 Cookies & Tracking
We use cookies and similar technologies to:
Provide and personalize your experience
Analyze site usage and trends
Remember your preferences
Serve relevant marketing / advertising
You can disable cookies via your browser settings, but this may affect certain features of the Site.
2. How We Use Your Information
We use collected information for the following purposes:
To process orders, payments, shipping, and returns
To create and manage your user account
To communicate with you (order confirmation, customer service, updates)
To send marketing, promotional offers (with your consent)
To improve our website, services, features, and content
To conduct analytics, audits, and gather insights
To detect and prevent fraud, abuse, or security issues
To comply with legal obligations, enforce policies, or respond to legal requests
3. Sharing & Disclosure of Information
We may share your Personal Information with:
Service Providers / Vendors: such as payment gateways, shipping / courier partners, email / SMS service providers, analytics providers, cloud hosting, etc.
Affiliates / Partners: only when necessary and under confidentiality
Legal / Regulatory Authorities: when required by law, court order, or government request
Business Transfers: in case of merger, acquisition, sale of business, or reorganization
Other Users: if you interact publicly (reviews, comments), your username or content may be visible
We will require third parties to handle your data securely and only for permitted purposes.
4. Data Retention
We retain your personal data for as long as needed to fulfill the purposes for which it was collected, to comply with legal obligations, resolve disputes, enforce our agreements, or for legitimate business purposes. Usage / analytics data may be kept in aggregate form.
5. Security
We implement reasonable security measures (encryption, access control, firewalls, secure servers) to protect your personal data. However, no method of transmission over the internet or electronic storage is 100% secure; we cannot guarantee absolute security.
6. Your Rights
Depending on applicable law, you may have the right to:
Access your personal information
Rectify / correct inaccurate or incomplete data
Delete or erase your personal information
Restrict / object to certain processing
Port (receive your data in machine-readable format)
Withdraw consent (for processing based on consent)
To exercise these rights, please contact us (see section 8).
7. Children’s Privacy
Our Site is not intended for children under 18. We do not knowingly collect or solicit personal data from minors. If you become aware someone under 18 has provided us with data, please contact us to remove it.
8. Contact / Grievance Officer
If you have any questions, requests, or complaints regarding this Privacy Policy or your personal data, you can contact:
SaveAgro
Email: customer@saveagro.online
Address:PLOT NO. F-231 TRANSPORT NAGAR, KANPUR ROAD, Lucknow,LUCKNOW, Uttar Pradesh, India, 226023